Refund policy

Return & Refund Policy

We want you to absolutely love your purchase.
If something isn’t right, we’ll make it right — no stress, no hassle.

Defective, damaged, or incorrect items:
If your order arrives misprinted, damaged, or is the wrong item, contact us within 30 days of delivery with a photo of the issue and your order number.
We’ll immediately send a free replacement or issue a full refund — your choice.
(You won’t need to send the product back.)

Size exchanges or personal preference:
Because each product is made-to-order, we don’t keep stock on hand.
If you ordered the wrong size or changed your mind, we can still help!
We offer one discounted reprint at cost (just pay for shipping).
Simply email us at admin@wordsmithwardrobe.com within 30 days of receiving your order, and we’ll walk you through it.

Return shipping:
We don’t require you to mail returns unless we specifically request it for quality assurance.
If we do need the item back, we’ll send you the correct return address and a prepaid label.

Contact us anytime:
Email admin@wordsmithwardrobe.com with your order number and a photo if applicable — our team responds within 24 hours.