Shipping policy
SHIPPING POLICY
At Wordsmith Wardrobe, every order is made with care and printed on demand — which means your items are created especially for you once your order is placed.
We work hard to get your order produced and shipped as quickly as possible while maintaining the quality our customers love.
Processing Times
Most orders are produced within 3–7 business days (not including weekends or holidays).
You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.
If your order includes multiple items, they may ship separately from different fulfillment centers — but don’t worry, you’ll receive tracking for each package.
Estimated Delivery Times
Delivery times vary depending on your location and carrier service. Typical estimates are:
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United States: 5–10 business days after shipment
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Canada: 7–14 business days after shipment
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United Kingdom & Europe: 7–15 business days after shipment
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Australia & New Zealand: 10–20 business days after shipment
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Rest of World: 10–25 business days after shipment
These are estimated timeframes provided by our shipping partners and may vary during peak seasons, holidays, or global events that affect carrier networks.
Tracking Your Order
You’ll receive a tracking number via email once your order ships.
Tracking updates may take 24–48 hours to appear after the carrier scans your package.
If you haven’t received your tracking information within 7 business days of placing your order, please contact us at admin@WordsmithWardrobe.com.
Shipping Costs
Shipping costs are calculated at checkout based on your location, selected shipping method, and total order weight.
Occasionally, we offer free shipping promotions — details will always be clearly displayed on our site when available.
International Orders & Customs
We’re proud to ship worldwide! However, international customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.
Unfortunately, we cannot predict or control these costs, as they vary by country.
Delays & Lost Packages
While we do everything we can to ensure timely delivery, delays can sometimes happen due to customs, weather, or carrier issues.
If your package seems delayed or lost, please contact us right away at admin@WordsmithWardrobe.com.
We’ll contact the carrier on your behalf and, if necessary, send a replacement at no additional cost.
Wrong Address Disclaimer
Please double-check your shipping address before completing your order.
If you entered an incorrect or incomplete address and the order hasn’t shipped yet, contact us immediately.
Once a package is in transit, we can’t guarantee address changes or rerouting.
Returns Due to Shipping Issues
If a package is returned to sender due to an incorrect address or failure to claim, we’ll reach out to arrange reshipment (additional postage fees may apply).
For damaged or misprinted items, please see our Return Policy — we’ll always make it right.
Questions?
We’re here to help!
If you have any questions about shipping, delivery times, or your order status, reach out anytime at admin@WordsmithWardrobe.com.